At Grand Saddles, the lodge is the heart of the stay. It is where guests return after a long lunch, a spa ritual or an afternoon in the valley, and where they should feel entirely at ease. As a Villa Attendant, you create that feeling.
You will prepare and present each lodge to an exacting standard, from the crispness of the linen to the placement of a handwritten note. You will deliver turndown with thought, restock and refresh with care, and notice the small things: the guest who prefers extra pillows, the anniversary that deserves flowers, the book left open on the day bed. Working quietly and discreetly, you will be as much a part of the guest experience as anyone on the front of house team.
The position reports to the Housekeeping Supervisor and suits someone who takes genuine pride in doing things beautifully.
About You
Previous housekeeping experience in a luxury hotel, lodge or resort is preferred, though attitude and eye for detail matter most
A meticulous approach and genuine pride in presentation
Warm, courteous and discreet in guest interactions
Good physical fitness and the ability to work efficiently to time
An understanding of safe chemical handling and manual handling practices
A team player who communicates clearly with front office and maintenance
Flexibility across a rotating roster, including weekends and public holidays
Your own reliable transport, given the lodge's location in Mount White
What You'll Do
Service and present villas to the lodge's standard, daily and on departure
Deliver a considered evening turndown service
Record and share guest preferences so each stay feels personal
Report maintenance needs and lost property promptly
Care for linen, amenities and equipment, and manage stock responsibly
Maintain public areas, spa spaces and back-of-house to the same standard
Follow hygiene, safety and chemical handling procedures at all times
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Housekeeping Attendants employer: Saddles Mount White
Grand Saddles Lodge is an exceptional employer, offering a unique opportunity to work in a stunning luxury setting on Mount White, NSW. With a strong focus on employee growth and development, we foster a collaborative work culture where your contributions directly enhance the guest experience. Join us to be part of a dedicated team that values excellence and innovation in hospitality.
