SA Power Networks is seeking a CX Insights Specialist to identify and deliver improvements that enhance customer and employee experiences using data-driven insights and stakeholder collaboration.
You will help build our customer insights capability, map journeys, and translate insights into service enhancements, reporting to the CX Insights Manager in a role that shapes both digital and organizational change across the business.
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CX Insights Lead: Customer Experience & Journeys employer: SA Power Networks
SA Power Networks is an exceptional employer, offering a collaborative culture that prioritises safety and innovation while empowering employees to make a meaningful impact in the community. Based in Mount Barker, the role of Electrician comes with a work vehicle, generous benefits including 13% superannuation, and extensive training opportunities, ensuring you can grow your career while contributing to a sustainable energy future for South Australia.
