CX Insights Architect: Transform Customer Journeys in Adelaide

CX Insights Architect: Transform Customer Journeys in Adelaide

Adelaide Full-Time On-site
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SA Power Networks is seeking a CX Insights Specialist to identify and deliver customer and employee experience improvements using data and insights. You will map customer journeys and translate insights into service enhancements while collaborating with our Digital & Technology team and external customers.

Reporting to the CX Insights Manager, you'll influence customer-focused initiatives across SA Power Networks, contributing to changes with digital and organisational impact and supporting a

CX Insights Architect: Transform Customer Journeys in Adelaide employer: SA Power Networks

SA Power Networks is an exceptional employer, offering a collaborative culture that prioritises safety and innovation while empowering employees to make a meaningful impact in the community. Based in Mount Barker, the role of Electrician comes with a work vehicle, generous benefits including 13% superannuation, and extensive training opportunities, ensuring you can grow your career while contributing to a sustainable energy future for South Australia.

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Contact Details:

SA Power Networks Recruitment Team