At a Glance
- Tasks: Provide top-notch admin support and customer service for Child and Family Health Services.
- Company: Join the Women's and Children's Health Network, a leader in compassionate healthcare.
- Benefits: Enjoy salary packaging, fitness programs, and free public transport for staff.
- Other info: Flexible part-time role with opportunities for career growth and development.
- Why this job: Make a difference in healthcare while gaining valuable experience in a supportive environment.
- Qualifications: Strong communication skills and a knack for customer service are essential.
The predicted salary is between 49500 - 60500 $ per year.
Location: Adelaide Hills
Categories: Administration, Business and Management
Salary – ASO2 - Administrative Services Officer L2, $66,442 to $69,504 + 12% Superannuation and Salary Sacrifice Benefits
Part Time (0.9 FTE) – 9 Month Contract
About WCHN
Join the Women's and Children's Health Network (WCHN), South Australia's leading provider of care for women, babies, children and young people. We're shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.
What WCHN Can Offer You
- Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
- Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
- Free public transport to and from the Women's and Children's Hospital for SA Health metropolitan hospital staff (excludes network community sites).
- Support for you and your family via our Employee Assistance Program.
- Relocation financial support may be negotiated, subject to eligibility.
About the role
The position of Administration Officer reports to the Administrative Coordinator / Administration Manager and is responsible to the Administrative Manager / Advanced Nurse Unit Manager for the provision of administrative support and quality customer service to a range of clients for the Child and Family Health Service offices located at a variety of locations state-wide.
Key duties of the role
- Ensure the provision of a quality customer information and enquiry service to both internal and external clients.
- Contribute to the efficient and effective operation of services by providing a comprehensive administration support service.
- Responsible for maintaining an efficient and coordinated customer booking system, supporting effective records management, and ensuring the accuracy of electronic databases.
- Responsible for maintaining a confidential and secure client records service, participating in quality and risk management activities to support continuous service improvement, and contributing to a positive and safe work environment.
Skills and Experience
- Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations.
- Able to effectively resolve conflict in the workplace.
- Working in a demanding frontline customer service position within a Health Service.
- Administrative Systems, Procedures and Guidelines.
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Closing Date: Thursday 12 November 2026 11:55PM
Administration Officer employer: Sa-Health
SA Health in Adelaide is an exceptional employer, offering a supportive work culture that prioritises professional development and collaboration. As a Senior Social Worker/Lead, you will have the opportunity to influence practice and drive service improvements while working within a multidisciplinary team dedicated to enhancing the lives of those in aged care and rehabilitation. With a focus on employee growth and a commitment to high-quality care, SA Health provides a rewarding environment for those seeking meaningful employment in the healthcare sector.
