Central Adelaide Local Health Network (CALHN) seeks a Manager Consumer Experience to lead the Consumer Experience Team and program, overseeing complaints, compliments and early resolution. You will use feedback, surveys and risk insights to support service improvement and consumer-centred care across CALHN.
You will partner with consumers, carers and staff to incorporate diverse perspectives into service design and governance reporting, driving continuous improvement and high-quality patient
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Head, Consumer Experience & Service Improvement - Healthcare in Adelaide employer: Sa-Health
SA Health in Adelaide is an exceptional employer, offering a supportive work culture that prioritises professional development and collaboration. As a Senior Social Worker/Lead, you will have the opportunity to influence practice and drive service improvements while working within a multidisciplinary team dedicated to enhancing the lives of those in aged care and rehabilitation. With a focus on employee growth and a commitment to high-quality care, SA Health provides a rewarding environment for those seeking meaningful employment in the healthcare sector.