Administration Officer in Adelaide

Working across two 24 hour, 7 days a week Emergency Departments, including after-hours, weekends and public holidays, and reporting to the NALHN Emergency Department (ED) Office Manager, you will provide high-quality frontline administrative support to ensure the efficient operation of the Emergency Department and the delivery of exceptional patient care. The administration team that keeps these departments running is just as important as the clinicians on the floor. If you thrive in a fast-moving setting, take pride in accurate work under pressure, and want a role where your contribution genuinely matters to patient care, this ongoing part-time opportunity could be the right fit.

What You'll Be Doing

• Registering and admitting patients, maintaining accurate records in clinical information systems
• Coordinating patient flow administration, including bed management documentation and discharge processing
• Supporting clinical staff with clerical tasks to keep the department running efficiently
• Communicating professionally with patients, families, and multidisciplinary team members in a high-pressure environment

What You'll Bring

• Demonstrated experience in an administrative or customer-facing role, ideally within a health or community services setting
• Confidence navigating electronic patient management or records systems
• Strong attention to detail and the ability to prioritise competing tasks accurately
• Clear, respectful communication with people from diverse backgrounds and circumstances
• Availability and flexibility to cover relief shifts, including evenings and weekends as rostered
• Understanding of, or willingness to learn, SA Health confidentiality and patient privacy obligations

About You:

In this role you will have strong interpersonal and communication skills which will enable you to successfully problem solve, resolve conflicts and negotiate, including the ability to engage in difficult conversations, whilst building and maintaining relationships. An ability to effectively manage multiple, diverse and competing priorities and demonstrated resilience within a stressful and complex environment is essential to this role.

You will be joining a dynamic and expanding Local Health Network that is committed to delivering contemporary, innovative and high-quality health services within modern facilities. This is an excellent opportunity to contribute to a passionate, highly driven, dedicated and progressive team.

Benefits of working at NALHN:

• From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression.
• Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.
• Relocation assistance may be available for successful applicants from interstate or overseas.
• NALHN supports and fosters a culture in which employees feel they belong and feel safe at work.
• The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence.

You are encouraged to let us know if you have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check.

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances).