At a Glance
- Tasks: Provide top-notch admin support and customer service for Child and Family Health Services.
- Company: Join the Women's and Children's Health Network, a leader in compassionate healthcare.
- Benefits: Enjoy salary packaging, fitness programs, and free public transport for staff.
- Other info: Flexible working arrangements and opportunities for career growth available.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 49500 - 60500 $ per year.
Job no: 951978
Work type: Casual
Location: Adelaide Hills, Murray and Mallee, Country SA - Location negotiable, Various
Categories: Administration, Business and Management
Salary – ASO2 - Administrative Services Officer L2, $66,442 to $69,504 + 12% Superannuation and Salary Sacrifice Benefits
Casual – 12 Month Contract
About WCHN
Join the Women's and Children's Health Network (WCHN), South Australia's leading provider of care for women, babies, children and young people. We're shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.
What WCHN Can Offer You
- Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
- Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
- Free public transport to and from the Women's and Children's Hospital for SA Health metropolitan hospital staff (excludes network community sites).
- Support for you and your family via our Employee Assistance Program.
- Relocation financial support may be negotiated, subject to eligibility.
About the role
The position of Administration Officer reports to the Administrative Coordinator / Administration Manager and is responsible to the Administrative Manager / Advanced Nurse Unit Manager for the provision of administrative support and quality customer service to a range of clients for the Child and Family Health Service offices located at a variety of locations state-wide.
Key duties of the role
- Ensure the provision of a quality customer information and enquiry service to both internal and external clients.
- Contribute to the efficient and effective operation of services by providing a comprehensive administration support service.
- Responsible for maintaining an efficient and coordinated customer booking system, supporting effective records management, and ensuring the accuracy of electronic databases.
- Responsible for maintaining a confidential and secure client records service, participating in quality and risk management activities to support continuous service improvement, and contributing to a positive and safe work environment.
Skills and Experience
- Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations.
- Able to effectively resolve conflict in the workplace.
- Working in a demanding frontline customer service position within a Health Service.
- Administrative Systems, Procedures and Guidelines.
Enquiries can be directed to:
Annette Sargent
Nurse Consultant Country North
0438841345
Annette.Sargent@sa.gov.au
Want to learn more about career opportunities at WCHN? Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.
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To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:
- ASO2 - CaFHS Administration Officer - Role Description - 951978.pdf
- Immunisation Requirements Checklist
- Applicant Documents Checklist
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Closing Date: Thursday 12 November 2026 11:55PM
Advertised: 29 Oct 2026 Cen. Australia Daylight Time
Applications close: 12 Nov 2026 Cen. Australia Daylight Time
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