At a Glance
- Tasks: Manage guest reservations and provide top-notch customer service via phone, email, and online.
- Company: Join the vibrant team at Rydges Resort Hunter Valley, part of EVT.
- Benefits: Flexible hours, great team culture, and opportunities for growth in hospitality.
- Other info: Casual role with a fun and dynamic work environment.
- Why this job: Be the first point of contact for guests and create memorable experiences.
- Qualifications: Customer-focused attitude and strong communication skills are a must.
The predicted salary is between 40500 - 49500 $ per year.
Rydges Resort Hunter Valley is part of EVT and seeks a customer-focused Reservations Agent to join our team in a casual capacity.
You will manage accommodation reservations via phone, email and online channels and be the first point of contact for guests seeking information and bookings.
You will upsell room upgrades, packages and dining experiences, coordinate with Front Office and Housekeeping, and ensure accurate entries in the PMS (Opera).
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Resort Reservations & Guest Experience Specialist employer: Rydges Hotels & Resorts
Rydges Melbourne is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and empowered to create memorable guest experiences. With a strong focus on employee growth, Rydges offers rapid career advancement opportunities across its extensive network of hotels and entertainment venues, alongside attractive perks such as discounts on dining and stays, and paid parental leave. Located in the heart of Melbourne, this role provides a unique chance to lead a dynamic team in a design-led hotel that feels like home, while being part of a larger community committed to excellence.
