Guest Reservations Specialist

Guest Reservations Specialist

Part-Time 15.3 - 18.7 $ / hour (est.) On-site
R

At a Glance

  • Tasks: Manage guest bookings and provide top-notch customer service via phone, email, and online.
  • Company: Join the vibrant team at Rydges Resort Hunter Valley.
  • Benefits: Flexible part-time hours, great team culture, and opportunities for growth.
  • Other info: Perfect for students looking to balance work with studies.
  • Why this job: Be the friendly face that helps guests create unforgettable experiences.
  • Qualifications: Hospitality experience and excellent communication skills are a must.

The predicted salary is between 15.3 - 18.7 $ per hour.

Rydges Resort Hunter Valley is seeking a Reservations Agent for part-time and casual shifts.

You will manage bookings via phone, email and online channels, assist guests with room types, rates and packages, and convert enquiries into confirmed reservations.

The role emphasizes selling opportunities, accurate PMS input, and cross‑department collaboration to ensure a seamless guest experience.

The ideal candidate brings hospitality experience, exceptional communication, and a proactive,

#J-18808-Ljbffr

Guest Reservations Specialist employer: Rydges Hotels & Resorts

Rydges Melbourne is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and empowered to create memorable guest experiences. With a strong focus on employee growth, Rydges offers rapid career advancement opportunities across its extensive network of hotels and entertainment venues, alongside attractive perks such as discounts on dining and stays, and paid parental leave. Located in the heart of Melbourne, this role provides a unique chance to lead a dynamic team in a design-led hotel that feels like home, while being part of a larger community committed to excellence.

R

Contact Details:

Rydges Hotels & Resorts Recruitment Team

We think you need these skills to ace Guest Reservations Specialist

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Customer Service Skills