At a Glance
- Tasks: Lead the gaming floor, support staff, and ensure compliance with Responsible Gambling duties.
- Company: Join Ryde-Eastwood Leagues Club, a top-ranked venue in NSW with a vibrant community.
- Benefits: Enjoy a rotating 4-day work week, free meals, discounted gym membership, and career development.
- Other info: Dynamic team atmosphere with potential for advancement into senior management roles.
- Why this job: Kick-start your leadership journey in a supportive environment with growth opportunities.
- Qualifications: 3+ years in supervisory roles, club industry experience, and strong customer care skills.
The predicted salary is between 62100 - 75900 $ per year.
About Us
Ryde-Eastwood Leagues Club is one of NSW's top-ranked clubs, with 180 staff, 270 gaming machines and an award-winning fitness facility. Located in Sydney's north-west, we proudly support more than 45,000 members and are strong supporters of local schools, sporting groups, and charities. Visit us at www.releagues.com.au.
About the Role
This is a full-time position based predominantly on the gaming floor, with responsibilities that extend into relieving in the Duty Manager role as part of our broader leadership team. You’ll play a key role in maintaining service standards, leading front-line staff, and supporting club-wide operations. Importantly, you will also oversee Responsible Gambling (RGO) duties, including monitoring patron welfare, managing RGO logs and escalations, and ensuring all activity aligns with compliance obligations.
In this role, you will:
- Demonstrate strong leadership and problem-solving skills
- Train and evaluate new employees
- Maintain high service standards across all frontline departments
- Provide operational support to Club Management
- Oversee daily Functions and Events operations
- Carry out Responsible Gambling Officer duties and support reporting and escalation procedures
Why Join Us?
We understand the challenge of balancing a career in hospitality with family-friendly hours. That’s why we offer:
- A rotating 4-day, 38-hour week with a mix of day and night shifts
- Some weekends off, shared amongst the team
- Free meals and laundry while on shift
- Discounted gym membership at our on-site Fitness Edge
- Ongoing training and career development
- Exposure to more senior management roles for those ready to step up
What We're Looking For
You're a self-starter who can motivate yourself and others. You're confident making decisions, solving problems, and working both independently and as part of a team. To be considered, you’ll need to demonstrate:
- In-depth knowledge of bar and gaming operations, with a focus on compliance and customer care
- Experience managing RGO responsibilities, including reporting and escalation
- Minimum 3 years’ supervisory experience
- Minimum 3 years’ experience in the club industry or similar
- Previous Duty Manager experience (highly regarded)
- Experience supporting Functions and Events operations (preferred)
- High standards of personal presentation
- Excellent attention to detail and communication skills
- Well-developed rapport with members and staff
- Sound understanding of club operations and the Registered Clubs Act
- Intermediate knowledge of the Registered and Licensed Club Award 2020
- Familiarity with WHS legislation and compliance responsibilities
- Ability to apply club policies and procedures consistently (RSA, RCG, harassment, bullying, discrimination, etc.)
- Current RSA, RCG & ARCG certification
- A collaborative, team-focused mindset
Other Details
Full-time role based on our gaming floor. Rotating 4-day roster (38 hours/week). Start date February 2026.
Club Floor Manager/Relief Duty Manager in Sydney employer: Ryde-Eastwood Leagues Club Ltd.
At Ryde-Eastwood Leagues Club, we pride ourselves on being a top-ranked employer in NSW, offering a vibrant work culture that values teamwork and personal growth. With a commitment to employee development, we provide ongoing training and opportunities for advancement within our leadership team, all while enjoying family-friendly hours and a supportive environment. Join us in making a difference in the community while working in a dynamic setting that prioritises both service excellence and staff well-being.
Contact Details:
Ryde-Eastwood Leagues Club Ltd. Recruitment Team
