Legal Receptionist in Maroochydore

Ryans Solicitors & Attorneys is seeking a Legal Receptionist/Paralegal/Legal Secretary to join our team. This is a full-time position based at our office located in Maroochydore QLD 4558. As the first point of contact for our clients, you will play a vital role in creating a welcoming and professional atmosphere whilst providing essential administrative support to our legal team. This role is fundamental to the smooth operation of our practice and directly contributes to client satisfaction and retention.

What you'll be doing:

• Managing the reception desk and greeting clients, visitors and staff in a professional and courteous manner
• Answering and directing telephone enquiries to the appropriate staff members, taking messages and maintaining accurate call records
• Scheduling and confirming client appointments and coordinating calendars for solicitors and staff
• Processing mail, courier services and general office correspondence
• Maintaining reception area cleanliness, organisation and supplies
• Assisting with general administrative tasks including photocopying, filing and data entry
• Processing client intake information and preparing initial documentation
• Supporting the legal team with document formatting, binding and presentation
• Maintaining confidentiality and adhering to legal professional conduct requirements at all times
• Increased responsibility depending on the manner the successful Applicant would like to work.

What we're looking for:

• Proven experience in a legal reception or similar administrative environment, ideally within a law firm or legal practice
• Excellent customer service skills with the ability to handle client interactions professionally and courteously
• Strong telephone etiquette and communication skills, both verbal and written
• Proficiency with general office software including Microsoft Word, Excel and Outlook
• Experience with legal practice management systems is desirable but not essential
• Excellent organisational skills with the ability to prioritise multiple tasks and meet deadlines
• A high level of discretion and the ability to maintain client confidentiality
• Attention to detail and accuracy in administrative tasks
• A professional appearance and demeanour suitable for a client-facing role
• Ability to work effectively as part of a team and support colleagues
• A sound understanding of legal terminology and office procedures is advantageous

About us:

At Ryans Solicitors & Attorneys, we value our team members and are committed to creating a supportive and professional work environment. As part of our team, you will benefit from working alongside experienced legal professionals in a collegial atmosphere. We welcome applications from all candidates.