At a Glance
- Tasks: Support pharmacists, dispense prescriptions, and provide exceptional customer service.
- Company: Join a fun and supportive pharmacy team making a difference in people's lives.
- Benefits: Full-time hours with a friendly work environment and opportunities for growth.
- Other info: Enjoy a dynamic role with a focus on teamwork and community care.
- Why this job: Make a positive impact on customers' health while developing your pharmacy skills.
- Qualifications: Experience in pharmacy dispensing and a passion for customer service.
The predicted salary is between 47250 - 57750 $ per year.
If you are passionate about pharmacy, love making a difference in people’s lives, and enjoy working in a supportive, fun environment, this role is for you! Join a dedicated team where your skills and efforts are valued, and every day is an opportunity to learn and grow.
As a Dispensary Technician, you’ll be an integral part of our team, supporting pharmacists to ensure smooth and efficient operations in the dispensary. Your role involves delivering exceptional customer service, offering health product advice, assisting with health screenings, and maintaining organized dispensary functions. You’ll have the opportunity to make a positive impact on our customers' lives through timely, accurate, and professional care.
Full time hours: Monday to Friday
- Monday: 9-5
- Tuesday: 9-5:30
- Thursday: 9-5
- Friday: 9-5
Key Responsibilities
- Dispensary Administration: Accurately dispense prescriptions in line with the PDL Guide to Good Dispensing, ensuring precise scanning of prescriptions and products. Maximise generic substitution, Priceline Dispensary Program participation, and Pharmacy Practice Incentives (PPIs). Manage PBS online messages, organise scripts, and ensure timely submission and reconciliation of PBS claims. Maintain optimal stock levels for dispensary inventory and non-inventory supplies (e.g., Stock, labels, DAA packs, fridge bags, toner, etc.). Ensure that all dispensary paperwork and computer functions are completed accurately and on time.
- Product & Health Service Expertise: Assist customers in choosing the right products by explaining features and benefits tailored to their needs. Support the pharmacist by providing relevant health information and printing Consumer Medicine Information (CMIs) for all antibiotics and new medications. Demonstrate in-depth knowledge of our key health and beauty products to better serve our customers. Exceed customer expectations by offering exceptional service, particularly in the Dispensary, Health, and Professional Services areas. Create a welcoming environment for customers and ensure a smooth, enjoyable shopping experience. Provide personalised product recommendations based on customer needs and budgets. Accurately dispense and assemble prescriptions in accordance with store processes, aiming for a 10-minute waiting time. Resolve customer concerns professionally or escalate to the manager when necessary.
Skills & Experience
- Prior experience in pharmacy dispensing is essential.
- A genuine passion for pharmacy and customer service.
- Attention to detail and a high level of accuracy in all tasks.
- Excellent grooming and presentation standards.
- Reliable, punctual, and a strong team player.
- Basic computer skills (Fred Dispense plus, Fred office, Medadvisor, Health Engine, Buy-It-Right, MS Word, Excel, Email).
- Certificate II in Community Pharmacy is advantageous but not required.
Roster: Monday-Friday (38 Hours)
Pharmacy Assistant in Sydney employer: RX Management
Priceline Pharmacy Hurstville is an excellent employer that fosters a vibrant and supportive work culture, where employees are encouraged to grow and develop their skills in the health and beauty sector. With a focus on community engagement and customer service, team members enjoy a collaborative environment that values their contributions while offering opportunities for career advancement within the Greater Sydney area.
