UX & Customer Experience Researcher β€” Insights That Matter in Perth

UX & Customer Experience Researcher β€” Insights That Matter in Perth

Perth Full-Time 72000 - 88000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Conduct research to enhance user experience and improve customer journeys.
  • Company: Join Racing and Wagering Western Australia, a leader in the industry.
  • Benefits: Enjoy a hybrid work model and a supportive team environment.
  • Other info: Opportunity for career growth in a dynamic and innovative setting.
  • Why this job: Make a real difference by shaping products that matter to customers.
  • Qualifications: Experience in UX research and a passion for human-centred design.

The predicted salary is between 72000 - 88000 $ per year.

Racing and Wagering Western Australia (RWWA) is seeking an experienced UX Researcher to join our team on a permanent full-time basis.

You will apply human-centred design to improve products, services and customer journeys.

Working with product teams, analytics and service managers, you will plan research, run interviews, surveys and usability tests, and translate findings into actionable improvements.

A hybrid work model is offered.

UX & Customer Experience Researcher β€” Insights That Matter in Perth employer: RWWA

Racing and Wagering Western Australia (RWWA) is an exceptional employer, offering a dynamic work environment where employees can thrive in their careers while contributing to the vibrant racing community. With a strong focus on personal development, health and wellness initiatives, and a commitment to diversity and inclusion, RWWA fosters a culture of respect and accountability, ensuring that every team member feels valued and empowered. Located at the heart of WA's racing industry, this role as a Risk Officer presents a unique opportunity to engage in meaningful work that directly impacts the sustainability and integrity of racing in the region.

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Contact Details:

RWWA Recruitment Team

We think you need these skills to ace UX & Customer Experience Researcher β€” Insights That Matter in Perth

UX Research
Human-Centred Design
Interviewing Skills
Survey Design
Usability Testing
Data Analysis
Actionable Insights