Rum City Foods is a local, family owned and operated foodservice distributor with depots in Bundaberg, Maryborough, Gladstone and Rockhampton. We are looking for an organised, reliable, energetic and hardworking individual to join our team as Customer Service & Admin Officer for our F&V Department, based out of our new Rockhampton Depot.
The offered position is full-time, with hours being Monday to Friday 5am to 1pm. No weekend work.
Your responsibilities will include:
- Be the 1st point of contact for customers calling to place orders and make enquiries.
- Enter customer orders received over phone, from voicemail and via e-mail
- Liaising with customers professionally - answering queries and following up on orders as needed
- Managing orders including - printing pick slips / delivery dockets, entering invoices and preparing run sheets
- Assisting with other general admin tasks
- Keep things running smoothly and efficiently behind the scenes for pickers and drivers
To be successful for this position, you must have:
- Excellent organisational and time management skills
- Strong common sense and the ability to work independently
- A proactive attitude and the ability to multitask under pressure
- Someone who thrives in a busy, hands-on environment
- Understanding of WHS policies and procedures
- Strong problem-solving skills
- Willingness to learn and a good work ethic
- Must be proficient with Microsoft Outlook, Excel and Word
Please note, only successful candidates will be contacted.
No recruitment agencies will be considered.
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Customer Service & Admin Officer employer: Rum City Foods
Rum City Foods is an exceptional employer that values its employees by fostering a supportive and collaborative work culture. Located in Bundaberg, our family-owned business offers unique opportunities for professional growth and development, particularly in compliance and safety within the foodservice industry. With a hands-on approach and a commitment to continuous improvement, we ensure our team members are equipped with the skills and knowledge needed to thrive in their roles while enjoying the benefits of working in a dynamic and flexible environment.
