Rugby World Cup Australia (RWCA) is delivering the Mens Rugby World Cup 2027, one of the world’s most iconic sporting events. RWCA is hiring two Venue Workforce Managers, with opportunities in any of the tournament’s host cities.
The Role
Reporting to the Senior Volunteer Manager, you will plan, coordinate and deliver workforce operations at Rugby World Cup 2027 venues so staff and volunteers are ready to support an exceptional tournament. You will be the key workforce lead for your venue, covering scheduling, rostering, workforce spaces and services, training and volunteer engagement, and during the tournament you will oversee deployment, attendance, welfare, briefings and issue resolution.
Key Responsibilities
- Lead workforce planning and readiness for assigned venues
- Coordinate scheduling, rostering, deployment and attendance through the Tournament Management System
- Manage venue workforce facilities and services, including check-in, welfare, catering, transport and signage
- Validate and prioritise venue volunteer requirements
- Contribute to volunteer onboarding, engagement, recognition and offboarding
- Deliver venue-specific training, just-in-time training and workforce briefings
- Lead workforce operations at a match venue during the tournament
About You
- Two to three years’ experience in workforce operations, volunteer management or event workforce coordination
- Experience of workforce planning, scheduling, rostering and deployment across multiple stakeholders
- Excellent planning, organisation and problem-solving skills
- Proficiency with workforce management and rostering systems, and strong reporting skills
- Confident delivering training, inductions and briefings
- Flexibility to travel between host cities and work evenings and weekends
Key Details
- Location: Multiple host city locations across Australia
- Contract: Full-time fixed-term contract, February 2027 to November 2027
- Applicants must be able to obtain their own working rights in Australia
- Closing date: 5 November 2026
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Venue Workforce Manager (Men'S Rwc 2027) in Sydney employer: Rugby World Cup Australia
Rugby World Cup Australia is an exceptional employer, offering a vibrant work culture in the heart of Sydney CBD, where you can be part of delivering one of the world's most iconic sporting events. With a focus on employee wellbeing, competitive salaries, and opportunities for professional growth, you'll enjoy a hybrid work model and a supportive team environment that celebrates diversity and inclusion. Join us to make a meaningful impact while enjoying modern amenities and a prime location surrounded by the best of Sydney.
