Engagement Officer in Toowoomba

Engagement Officer in Toowoomba

Toowoomba Full-Time On-site
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Use your Defence background and strong relationship focus to support governance and deliver outcomes for Veterans.

Why work at RSL Queensland

Join an open, supportive and purpose‐driven team where your work helps make a real difference. You'll also have access to:

  • Salary packaging up to $15,900 per year, plus additional tax‐saving benefits
  • 3 additional gifted days of leave at Christmas
  • Tailored training and development opportunities
  • Study support and leave for work‐related education

The role

RSL Queensland is connected to more than 230 Sub Branches across the state, led by passionate volunteers supporting the veteran community. As an Engagement Officer, you'll strengthen relationships between District Offices and Sub Branches, providing tailored support, guidance and proactive engagement across Sub Branch operations to support their unique needs.

You'll help Sub Branches access the tools, resources and training they need to operate effectively, maintain strong governance and deliver meaningful outcomes for veterans. This is a permanent, full‐time position based in our Toowoomba office.

What's required to succeed

We're looking for a relationship‐driven professional who enjoys collaboration, problem‐solving and making an impact.

  • Relevant history of training and/or service in the ADF or a close connection; or demonstrated experience working with current or ex‐service personnel in a similar role which has created a strong understanding of the issues facing our veterans and their families
  • Basic to intermediate computer skills, including the use of the Microsoft suite of programs such as Word and Excel, to undertake administration tasks relevant to the role
  • Ability to read and understand annual reports, basic legislation/policy and profit and loss statements
  • Demonstrated ability to build and maintain strong, collaborative relationships
  • Proven experience working in a flexible unsupervised capacity dealing with complex issues with competing interests
  • Current Drivers Licence
  • A valid working with children card (or eligible for same)
  • Ability to travel to meet regional requirements
  • Ability to work weekends/out of hours on an ad‐hoc basis

Who we are

Our purpose is to support veterans and their families through care, commemoration and camaraderie. Powered by Australia's most successful prize home lottery, we have the resources to grow our impact and support meaningful, rewarding work.

Engagement Officer in Toowoomba employer: RSL Queensland

RSL Queensland is an exceptional employer dedicated to supporting veterans and their families, offering a collaborative work culture that values respect and diverse perspectives. With tailored learning and development opportunities, generous salary packaging, and unique benefits like gifted leave during Christmas, employees can thrive both personally and professionally while making a meaningful impact in the community. Located in the beautiful Sunshine Coast, this role provides the chance to engage with local veteran communities and contribute to their well-being.

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Contact Details:

RSL Queensland Recruitment Team