Engagement Officer

Engagement Officer

Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Build relationships with RSL Sub Branches and support veterans' communities.
  • Company: Join RSL Queensland, a century-old organisation dedicated to veterans and their families.
  • Benefits: Enjoy salary packaging, extra leave, and tailored learning opportunities.
  • Other info: Full-time role with travel across Central Queensland and great career growth.
  • Why this job: Make a real difference in the lives of veterans and their families.
  • Qualifications: Strong relationship-building skills and experience in community engagement.

The predicted salary is between 62100 - 75900 $ per year.

Partner with RSL Sub Branch leaders across Central Queensland, helping strengthen local organisations & improve outcomes for veterans & their families.

Why work at RSL Queensland? For more than 100 years, we've supported veterans and their families through care, commemoration and camaraderie. Powered by Australia's most successful prize home lottery, we're growing our impact across Queensland and creating meaningful opportunities for people who want to make a difference.

You’ll also enjoy:

  • Salary packaging up to $15,900 per year, plus additional tax-saving benefits
  • Three gifted days of leave at Christmas
  • Tailored learning and development opportunities
  • Study support and leave for work-related education

The role: RSL Queensland works alongside more than 230 Sub Branches across the state, supporting the volunteers who serve their local veteran communities. As an Engagement Officer, you'll strengthen relationships between District Offices and Sub Branches, helping volunteer-led organisations access the guidance, resources and support they need to operate effectively and deliver positive outcomes for veterans and their families. You will also focus heavily on community engagement in the veteran network.

What you'll do:

  • Build trusted relationships with RSL Sub Branch committees
  • Support volunteer-led organisations to navigate local challenges
  • Connect veterans and communities with relevant support services
  • Influence positive outcomes through collaboration and partnership

This is a full-time permanent role based out of our RSL Central Queensland District Office in Mackay. Regular travel throughout the region is required, and occasional after-hours flexibility is essential.

About you: You’re a confident relationship-builder who can influence without direct authority, navigate competing priorities and build credibility with a diverse range of stakeholders. You might come from stakeholder engagement, community development, local government, membership organisations, veterans' services or a similar relationship-driven environment. We encourage applications from veterans, Reservists, people connected to the Defence community, and professionals from stakeholder engagement, community development, local government, membership organisations and the not-for-profit sector.

To succeed in this role, you’ll bring:

  • ADF service, experience working with Defence personnel, or a strong understanding of the veteran community
  • Strong stakeholder engagement, communication and relationship-building skills
  • Experience working independently and managing competing priorities
  • The ability to support volunteers and navigate complex stakeholder environments
  • Confidence working with reports, budgets and Microsoft Office programs
  • A current Driver Licence and Working with Children Card (or ability to obtain one)
  • Flexibility to travel and occasionally work outside standard business hours

If you're passionate about supporting the organisations that make a difference in the lives of veterans and their families, we'd love to hear from you.

Engagement Officer employer: RSL Queensland

RSL Queensland is an exceptional employer dedicated to supporting veterans and their families, offering a collaborative work culture that values respect and diverse perspectives. With tailored learning and development opportunities, generous salary packaging, and unique benefits like gifted leave during Christmas, employees can thrive both personally and professionally while making a meaningful impact in the community. Located in the beautiful Sunshine Coast, this role provides the chance to engage with local veteran communities and contribute to their well-being.

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Contact Details:

RSL Queensland Recruitment Team

We think you need these skills to ace Engagement Officer

Relationship-Building Skills
Stakeholder Engagement
Community Development
Communication Skills
Influencing Skills
Problem-Solving Skills
Project Management