Bolton Clarke is seeking an IS Service Desk Team Leader to guide our Sydney-based team on a 12-month initial contract. You will manage first-level technical support, incident management, and SLA/OLA compliance across Bolton Clarke sites, with escalation to Level 2/3 teams as needed.
Strong leadership, customer focus and ITIL expertise are essential. You will foster continuous improvement in service delivery, knowledge management and reporting, promoting ITIL-aligned practices while building
IS Service Desk Team Lead - Customer-Focused IT Support(12m) in Sydney employer: RSL Care RDNS Limited
Bolton Clarke is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With a strong commitment to diversity and inclusion, employees benefit from generous salary packaging, career progression opportunities, and a caring team environment that fosters innovation in aged care. Located across multiple states, Bolton Clarke provides a unique chance to make a meaningful impact on the lives of older Australians while enjoying a healthy work/life balance.
