RSEA Safety is Australia’s largest independent safety retailer, supplying high-quality workwear, PPE and safety equipment across Australia and New Zealand.
With a strong national footprint across retail and B2B, we partner with businesses to deliver tailored safety solutions that support their people and operations.
About Us
RSEA Safety is Australia’s largest independent safety retailer, supplying high-quality workwear, PPE and safety equipment across Australia and New Zealand.
With a strong national footprint across retail and B2B, we partner with businesses to deliver tailored safety solutions that support their people and operations.
The Role
We are seeking a motivated Account Manager to join our team based in Hurstville, NSW.
This is a predominantly office-based role with regular customer interaction and occasional travel to client sites. You'll manage a portfolio of B2B accounts, focusing on building customer relationships, growing existing business, maintaining service levels and identifying opportunities to increase customer spend.
You'll work closely with our internal Sales, Operations and Customer Service teams to ensure customer requirements are met and accounts are managed effectively.
Key Responsibilities
- Manage and grow an existing portfolio of B2B customer accounts
- Build and maintain relationships with key customer contacts and decision-makers
- Identify opportunities to increase customer spend through cross-selling and expanding product ranges
- Conduct regular customer reviews and proactively manage account requirements
- Prepare quotes, manage pricing and negotiate commercial arrangements
- Monitor customer activity, sales performance and account profitability
- Respond to customer enquiries and resolve issues in a timely manner
- Work closely with Sales, Customer Service, stores and warehouses to ensure customer requirements are met
- Maintain accurate customer records, account information and sales activity
- Support customer onboarding, product catalogues, pricing and account setup
About You
- Experience in account management, customer relationship management or B2B sales
- Experience managing and developing an existing customer portfolio
- Commercially minded with a focus on customer retention and account growth
- Confident discussing pricing, preparing quotes and identifying sales opportunities
- Strong relationship-building and communication skills
- Good administration, reporting and organisational capability
- Comfortable managing multiple accounts and competing priorities
- Microsoft Office capability; ERP experience such as Pronto is advantageous
- Safety, industrial, workwear or related industry experience is advantageous but not essential
What We Offer
- Base salary + car allowance + commission
- Full-time permanent position based in Hurstville
- Employee discounts across our safety product range
- Training and career development opportunities
- Supportive and collaborative team environment
Applicants must be permanent residents or Australian citizens to be eligible for this position.
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Account Manager in Sydney employer: RSEA
RSEA Safety is an exceptional employer, offering a dynamic work culture that prioritises employee development and collaboration. As the largest independent safety retailer in Australia, we provide our team with unique opportunities to lead and innovate within the B2B sector, all while enjoying the benefits of working in Hurstville, a vibrant location with easy access to metropolitan and regional areas. Our commitment to career growth, coupled with competitive employee discounts and a supportive environment, makes RSEA Safety a rewarding place to build your career.
