At a Glance
- Tasks: Manage and grow major B2B accounts while building strong customer relationships.
- Company: Join RSEA Safety, Australia's largest independent safety retailer.
- Benefits: Base salary, car allowance, commission, and employee discounts.
- Other info: Office-based role with occasional travel; must be an Australian resident or citizen.
- Why this job: Make a real impact in a supportive team environment with career growth opportunities.
- Qualifications: Experience in key account management and strong relationship-building skills.
The predicted salary is between 81000 - 99000 $ per year.
RSEA Safety is Australia's largest independent safety retailer, supplying high-quality workwear, PPE and safety equipment across Australia and New Zealand.
With a strong national footprint across retail and B2B, we partner with businesses to deliver tailored safety solutions that support their people and operations.
About Us
RSEA Safety is Australia's largest independent safety retailer, supplying high-quality workwear, PPE and safety equipment across Australia and New Zealand.
With a strong national footprint across retail and B2B, we partner with businesses to deliver tailored safety solutions that support their people and operations.
The Role
We are seeking a motivated Major Account Manager to join our team based in Hurstville, NSW.
This is a predominantly office-based role with regular customer interaction and occasional travel to client sites.
You'll manage a portfolio of major accounts, focusing on customer relationships, account growth, service delivery and commercial performance.
You'll work closely with our Major Account Coordinators and internal Sales, Operations and Customer Service teams to ensure customer requirements and agreed service levels are consistently delivered.
Key Responsibilities
- Manage and grow a portfolio of major B2B accounts
- Build and maintain relationships with key customer stakeholders
- Conduct regular account reviews and identify opportunities for growth
- Manage pricing, margins and customer-specific requirements
- Monitor customer KPIs, service levels and order fulfilment
- Prepare sales, DIFOT, usage and performance reporting
- Resolve customer issues and proactively manage expectations
- Work closely with Major Account Coordinators, Sales, Customer Service, stores and warehouses
- Support product catalogues, pricing, stock requirements and account setup
About You
- Experience in key account management, major accounts or B2B account management
- Experience managing large or complex customer accounts
- Commercially minded with a focus on account growth and retention
- Confident managing pricing, margins and customer negotiations
- Strong relationship-building and stakeholder management skills
- Good administration, reporting and organisational capability
- Comfortable managing multiple accounts and priorities
- Microsoft Office capability; ERP experience such as Pronto is advantageous
- Safety, industrial, workwear or related industry experience is advantageous but not essential
What We Offer
- Base salary + car allowance + commission
- Full-time permanent position based in Hurstville
- Employee discounts across our safety product range
- Training and career development opportunities
- Supportive and collaborative team environment
Applicants must be permanent residents or Australian citizens to be eligible for this position.
Major Account Manager employer: RSEA
RSEA Safety is an exceptional employer, offering a dynamic work culture that prioritises employee development and collaboration. As the largest independent safety retailer in Australia, we provide our team with unique opportunities to lead and innovate within the B2B sector, all while enjoying the benefits of working in Hurstville, a vibrant location with easy access to metropolitan and regional areas. Our commitment to career growth, coupled with competitive employee discounts and a supportive environment, makes RSEA Safety a rewarding place to build your career.
