At a Glance
- Tasks: Manage key B2B accounts and build strong customer relationships.
- Company: Australia's largest independent safety retailer with a supportive culture.
- Benefits: Base salary, car allowance, commission, and employee discounts.
- Other info: Full-time role with training and career development opportunities.
- Why this job: Join a dynamic team and make a real impact in safety solutions.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 81000 - 99000 $ per year.
RSEA Safety is Australia's largest independent safety retailer, supplying high-quality workwear, PPE and safety equipment across Australia and New Zealand.
With a strong national footprint across retail and B2B, we partner with businesses to deliver tailored safety solutions that support their people and operations.
The Role
- We are seeking a motivated
- Key Account Manager to join our team based in
Hurstville, NSW .
This is a predominantly office-based role with regular customer interaction and occasional travel to client sites.
You'll manage a portfolio of key B2B accounts, focusing on customer relationships, account growth, service delivery and commercial performance.
You'll work closely with our Account Coordinators and internal Sales, Operations and Customer Service teams to ensure customer requirements and agreed service levels are consistently delivered.
Key Responsibilities
- Manage and grow a portfolio of key B2B accounts
- Build and maintain relationships with key customer stakeholders
- Conduct regular account reviews and identify opportunities for growth
- Manage pricing, margins and customer-specific requirements
- Monitor customer KPIs, service levels and order fulfilment
- Prepare sales, DIFOT, usage and performance reporting
- Resolve customer issues and proactively manage expectations
- Work closely with Account Coordinators, Sales, Customer Service, stores and warehouses
- Support product catalogues, pricing, stock requirements and account setup
About You
- Experience in key account management or B2B account management
- Experience managing large or complex customer accounts
- Commercially minded with a focus on account growth and retention
- Confident managing pricing, margins and customer negotiations
- Strong relationship-building and stakeholder management skills
- Good administration, reporting and organisational capability
- Comfortable managing multiple accounts and priorities
- Microsoft Office capability; ERP experience such as Pronto is advantageous
- Safety, industrial, workwear or related industry experience is advantageous but not essential
What We Offer
- Base salary + car allowance + commission
- Full-time permanent position based in Hurstville
- Employee discounts across our safety product range
- Training and career development opportunities
- Supportive and collaborative team environment
Applicants must be permanent residents or Australian citizens to be eligible for this position.
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Key Account Manager in Sydney employer: RSEA Safety Australia & New Zealand
RSEA Safety is an exceptional employer, offering a dynamic and collaborative work culture in Hurstville, where you can take hands-on ownership of significant eCommerce operations. With opportunities for professional growth and the chance to drive meaningful improvements in a large B2B and B2C environment, employees enjoy a supportive atmosphere and valuable product discounts, making it a rewarding place to advance your career in the safety retail sector.
Contact Details:
RSEA Safety Australia & New Zealand Recruitment Team
