At a Glance
- Tasks: Lead a team to deliver exceptional customer support and resolve technical issues.
- Company: RPMGlobal, a leader in mining software solutions based in Perth.
- Benefits: Permanent full-time role with hybrid work options and career growth.
- Other info: Collaborate with various departments for a seamless client experience.
- Why this job: Join a dynamic team and make a real impact in the mining software industry.
- Qualifications: Experience in customer support and knowledge of mining applications preferred.
The predicted salary is between 63000 - 77000 $ per year.
RPMGlobal in Perth is seeking a dynamic Customer Support Team Lead to guide a team of consultants delivering top-tier service to clients.
The role focuses on resolving technical issues, driving customer satisfaction, and coordinating with Product Development, Consulting, and Sales to ensure a seamless experience.
The position is permanent full-time, based in our Perth CBD office with occasional work-from-home; a mining-application background is preferred and ITIL certification is advantageous.
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Mining Software Support Team Lead β Hybrid in Perth employer: RPMGlobal
Hamilton Island is an exceptional employer that fosters a collaborative and innovative work culture, perfect for a Digital Project Manager looking to make a significant impact. With flexible work options, a prime location in St Leonards, and a strong focus on employee wellbeing, including a free on-site gym and subsidised fitness classes, you will thrive in an environment that values your contributions. Additionally, enjoy unique island perks such as discounted accommodation and dining, making your career journey both rewarding and enjoyable.