Customer Service Representative in Brisbane

Customer Service Representative in Brisbane

Brisbane Full-Time On-site
R

RPM Contracting & Labour Hire Pty Ltd - Campbellfield VIC

Our client is a world leader in reinforced polymer technology, and an ISO 9001 accredited manufacturer and distributor of high-performance, fluid power hydraulic and pneumatic products.

They are hiring a customer service representative to work at their Campbellfield service centre, Monday to Friday.

This is an immediate start to a full-time, salaried position.

Entry level candidates are encouraged to apply; prior industry experience is not required.

Applicants must have:

  • High competency with mathematics
  • A great attitude
  • Effective verbal communication and customer service skills

Day to day duties of this position include:

  • Sale of products in a face-to-face selling situation at the trade counter.
  • Develop and maintain a close working relationship with customers.
  • Respond to customer product enquiries received by telephone or email
  • Process customer orders and liaise with warehouse staff and machine shop supervisor as required to ensure timely and accurate supply.
  • Measure cylinders using vernier calipers and micrometres as required, to ascertain correct seal for the application. This may require conversion of imperial to/from metric.
  • Support branch administration processes in relation to invoicing, packing slips and payments.
  • Actively resolve customer complaints regarding products and services.
  • Assist as needed with administrative, stores duties, and other duties as required from time to time by the Branch Manager.

A competitive renumeration package is on offer. As this is a national company, there is scope for career advancement.

#J-18808-Ljbffr

R

Contact Details:

RPM Contracting & Labour Hire Pty Ltd Recruitment Team