At a Glance
- Tasks: Lead front-of-house operations and ensure exceptional customer service.
- Company: Join Rossco's Bar and Grill, a vibrant hospitality venue in Banyo.
- Benefits: Opportunity for career growth in a dynamic team environment.
- Other info: Flexible hours, including evenings and weekends, to fit your lifestyle.
- Why this job: Perfect for those passionate about hospitality and leading a team.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 40500 - 49500 $ per year.
ROSSCO'S BAR AND GRILL PTY LTD – Banyo QLD
We are looking for an experienced and confident Maître D / Shift Supervisor to join our team and help lead the front-of-house operations. This is a hands-on role suited to someone who enjoys working with customers, leading a team and ensuring smooth service during busy periods.
Key responsibilities:
- Welcome and greet guests and provide a friendly, professional first impression
- Manage guest seating, reservations and table allocation
- Coordinate front-of-house operations throughout each shift
- Supervise and support waitstaff and other front-of-house team members
- Allocate duties and ensure the team is prepared for service
- Monitor service standards and ensure customers receive excellent service
- Assist with resolving customer concerns or complaints professionally
- Communicate effectively with kitchen and front-of-house staff
- Monitor the flow of service and assist the team during busy periods
- Open and/or close the venue as required
- Ensure workplace, food safety and company procedures are followed
- Support staff training and provide guidance to team members
- Assist with cash handling, end-of-shift procedures and general venue duties
- Maintain a clean, organised and welcoming front-of-house environment
About you:
- Previous experience in a restaurant, café, bar or hospitality supervisory role
- Strong customer service and communication skills
- Confident leading and supporting a team
- Able to remain calm and organised in a fast-paced environment
- Professional, reliable and well-presented
- Strong attention to detail
- Flexible availability, including evenings, weekends and public holidays
- RSA or other relevant hospitality qualifications are desirable
This is a great opportunity for someone looking to take the next step in their hospitality career and play an important role in the day-to-day operation of the venue.
Maître D & Front-of-House Leader in Brisbane employer: ROSSCO'S BAR AND GRILL PTY LTD
At Rossco's Bar and Grill, we pride ourselves on fostering a supportive and friendly team culture where passionate chefs can thrive. Located in Banyo QLD, our casual position offers competitive salaries, staff discounts, and ample opportunities for career growth within a vibrant local venue. Join us to enjoy a work-life balance with a 5-day operating week while being part of a dedicated team committed to delivering high-quality meals.
Contact Details:
ROSSCO'S BAR AND GRILL PTY LTD Recruitment Team
