At a Glance
- Tasks: Lead customer care, manage inquiries, and strengthen wholesale relationships.
- Company: Roogenic, a growing Australian brand based in Fremantle.
- Benefits: Part-time role with flexible hours and ownership of your work.
- Other info: Join a dynamic team and grow your career in a supportive environment.
- Why this job: Make a real impact while connecting with customers and supporting the business.
- Qualifications: Strong communication skills and a passion for customer service.
Roogenic is seeking a proactive Customer Care Manager to lead day-to-day customer care, strengthen relationships and support our wholesale business in Fremantle.
This role blends customer experience with retention, marketing and wholesale support.
You will manage email, live chat, phone and social inquiries, handle orders, returns and claims, and proactively connect with high-value customers.
Three days per week, this part-time position offers ownership and real impact in a growing Australian
Customer Care & Wholesale Relations Lead (Part-Time) in Fremantle employer: Roogenic company
Roogenic company offers a flexible part-time role that encourages creativity and experimentation in content production. The collaborative environment with an established marketing team allows for professional growth and the opportunity to work on engaging social media campaigns. Employees can expect to develop their skills in video production and creative strategy while contributing to impactful marketing efforts.
