At a Glance
- Tasks: Provide essential admin support, manage data entry, and assist customer service.
- Company: Join a dynamic team focused on efficient business operations.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity to grow within the transport and logistics industry.
- Why this job: Perfect for organised individuals who thrive in fast-paced settings and love helping others.
- Qualifications: Previous admin or customer service experience and strong computer skills required.
The predicted salary is between 38034 - 46486 $ per year.
The Administration Assistant provides essential administrative support to ensure the efficient day-to-day operation of the business.
This role is responsible for accurate data entry, customer service, order processing, and maintaining records while supporting the warehouse and transport teams.
The successful candidate will be organised, customer-focused, and able to manage multiple tasks in a fast-paced environment.
Key responsibilities
- Accurately enter and maintain customer and operational data within company systems.
- Process customer orders efficiently and accurately.
- Respond to customer enquiries via phone and email in a professional and timely manner.
- Answer and direct incoming telephone calls to the appropriate department or team member.
- . Customer email correspondence and ensure enquiries are resolved promptly.
- Administer CHEP pallet transactions and maintain accurate pallet records.
- Process customer account charges and ensure services are invoiced correctly.
- Maintain accurate customer and operational records while ensuring data integrity across business systems.
- Liaise with warehouse and transport teams to ensure customer requirements and delivery expectations are met.
- Assist with general administrative duties, including filing, document preparation, and record management.
About you
- Previous administration or customer service experience.
- Strong computer skills, including Microsoft Office (Outlook, Word and Excel).
- Excellent verbal and written communication skills.
- High level of accuracy and attention to detail.
- Strong organizational and time management skills.
- Ability to priorities tasks and work effectively in a fast-paced environment.
- Professional telephone manner.
- Ability to work both independently and as part of a team.
- Experience in transport, warehousing, logistics, or cold storage industries (desirable).
- Experience using warehouse management or transport management systems (advantage).
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Admin Assistant in Brisbane employer: Rogers Cold Stores
As an Admin Assistant at our company, you'll be part of a dynamic team that values efficiency and customer satisfaction. We offer a supportive work culture that encourages professional growth through training and development opportunities, all while enjoying the benefits of working in a fast-paced environment. Located in a vibrant area, our workplace fosters collaboration and innovation, making it an excellent choice for those seeking meaningful and rewarding employment.
