At a Glance
- Tasks: Build relationships with customers and exceed sales targets in industrial automation.
- Company: Join Rockwell Automation, a leader in innovative industrial solutions.
- Benefits: Enjoy mindfulness programs, volunteer time off, and professional development resources.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make an impact in smart manufacturing and work with cutting-edge technologies.
- Qualifications: Experience in industrial automation and strong relationship-building skills required.
The predicted salary is between 90000 - 110000 $ per year.
We are looking for an Account Manager, End User to be based in our Hawthorn Melbourne office. In this customer-facing sales role you will liaise and build relationships with our customers' executive management teams to exceed allocated sales targets across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by leveraging Rockwell Automation's key areas of innovation and differentiation, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, best in class IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture.
The individual is responsible for establishing and maintaining relationships at assigned accounts including but not limited to End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure effective and efficient utilization of resources.
Your Responsibilities:
- Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process.
- Collaborate with internal and external partners (Distributors, System Integrators, OEMs) in the execution of every tactical action in pursuit of the strategic goals defined in the Account Plans.
- Spend at least 70% of time in customer-facing activities to support account plans.
- Adopt our disciplined approach to managing sales opportunities and front log using available sales tools.
- Ensure customer satisfaction through regular contacts/visits and company-sponsored surveys. Resolve customer issues.
- Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
- Stay current on Industry trends, competitors, market drivers and RA offerings.
- Perform any other relevant responsibilities as and when assigned by Manager.
The Essentials - You Will Have:
- Heavy Industry Experience (Metals, Mining, Energy).
- Degree in Business, IT, Engineering or a related discipline.
- Experience in industrial automation and delivery of solution-based outcomes.
- Minimum of 5 years of outcome-based solutions selling experience.
- Software experience added advantage: PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics.
The Preferred - You Might Also Have:
- Passion to win.
- Strong collaboration and ability to manage our selling model.
- Experience establishing communication and engagement with prospects.
- Work with our customers' C-Suite.
- A team player.
What We Offer:
- Comprehensive mindfulness programs with a premium membership to Calm.
- Volunteer Paid Time off available after 6 months of employment for eligible employees.
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program.
- Personalized wellbeing programs through our OnTrack program.
- On-demand digital course library for professional development... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
Strategic Account Manager employer: Rockwell Automation
Rockwell Automation is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for Continuous Improvement Leads to thrive. With a strong commitment to employee growth through comprehensive professional development programs and a supportive work environment, employees are empowered to make meaningful contributions to global sustainability and productivity. Located in a vibrant community, the company also offers unique benefits such as volunteer paid time off and donation matching, ensuring that team members can engage in impactful initiatives both personally and professionally.
