At a Glance
- Tasks: Coordinate rosters for Support Workers and ensure reliable support for participants.
- Company: Rock Support Services, a family-owned business dedicated to disability support.
- Benefits: Full-time role with a supportive team and opportunities for personal growth.
- Other info: Join a diverse team that values inclusivity and community engagement.
- Why this job: Make a real difference in people's lives while developing your organisational skills.
- Qualifications: Experience in NDIS rostering or community services is preferred.
The predicted salary is between 49500 - 60500 $ per year.
We are seeking a compassionate and reliable NDIS Rostering Officer to join our team, on a full-time basis. As part of our team, you play a critical role in the rostering function, working diligently to ensure the effective and responsive allocation of resources that meet the diverse service needs of participants, their families, Support Workers, and other Team members regarding any changes in roster or support arrangements.
What you’ll bring:
- Experience preferably with NDIS or community services.
- Understanding of participant needs and continuity of support.
- Coordinate shift coverage, including managing last-minute changes in staff availability and unplanned absences.
- Monitor roster gaps and proactively source appropriate coverage to maintain service continuity.
- Communicate roster updates clearly and in a timely manner with service delivery teams and stakeholders.
- Ensure all rosters comply with the SCHADS Award, organisational policies, and procedures, with accurate record-keeping and audit trails.
- Current Positive Blue Card and NDIS Card - or eligible to obtain.
- Current Driver’s License.
- Experience with rostering software systems (e.g. ShiftCare).
- Strong numerical and analytical skills.
- Ability to manage deadlines and work independently.
- A flexible and adaptable approach, with the ability to remain calm under pressure.
About us:
At Rock Support Services we are a family owned and operated local business; we specialise in Disability Support, Mental Health, and Child Safety Support Services. Our dedication is towards helping individuals and families meet their goals for daily living, life skills, and successful community engagement. We are committed to building a team that mirrors the diversity of our participants, ensuring that we can meet each participant's unique needs and preferences. We are a workplace that values diversity and we strongly encourage people of all backgrounds to apply.
NDIS Rostering Officer employer: Rockhampton Support Servies
Rock Support Services is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those passionate about disability services. As a family-owned business, we offer meaningful opportunities for professional growth while ensuring our team reflects the diversity of the community we serve. Join us in a role where your contributions directly impact the lives of participants and their families, all within a collaborative and flexible environment.
Contact Details:
Rockhampton Support Servies Recruitment Team
