IT Support Technician

IT Support Technician

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide first-level IT support and troubleshoot hardware, software, and network issues.
  • Company: Rockhampton Regional Council, a supportive and collaborative workplace.
  • Benefits: Gain hands-on experience, develop tech skills, and enjoy a friendly work environment.
  • Other info: Join a dynamic team with opportunities for growth and learning.
  • Why this job: Kickstart your tech career while helping others solve their IT problems.
  • Qualifications: Customer-focused attitude and basic IT knowledge preferred.

The predicted salary is between 47250 - 57750 $ per year.

Rockhampton Regional Council is seeking a customer-focused IT Support Officer to join our Information Technology Services team. Reporting to the IT Service Desk Team Leader, you will play a key role in delivering first-level technical support across Council's technology environment.

Working as part of a collaborative and supportive team, you will provide IT support through the IT Service Desk, assisting users with hardware, software and network-related issues while ensuring high levels of service.

IT Support Technician employer: Rockhampton Regional Council

Rockhampton Regional Council is an excellent employer, offering a supportive team environment where collaboration between engineering and accounting teams thrives. With flexible work options, including a 9-day fortnight, employees enjoy a healthy work-life balance while benefiting from professional growth opportunities in a role that ensures compliance with Australian Accounting Standards.

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Contact Details:

Rockhampton Regional Council Recruitment Team

We think you need these skills to ace IT Support Technician

Customer Service Skills
Technical Support
Hardware Troubleshooting
Software Troubleshooting
Network Support
IT Service Desk Operations
Collaboration