At a Glance
- Tasks: Provide technical support and troubleshoot electronic security systems for major projects.
- Company: Leading national electronic security integrator with a strong project pipeline.
- Benefits: $120k - $140k salary, fully maintained vehicle, phone, laptop, and superannuation.
- Other info: Opportunities for career growth in a collaborative and innovative environment.
- Why this job: Join a dynamic team and work with cutting-edge security technology in critical environments.
- Qualifications: Experience in electronic security support and strong troubleshooting skills required.
The predicted salary is between 120000 - 140000 $ per year.
An opportunity is available for an experienced Technical Engineer to join a leading national electronic security integrator, supporting major data centre and critical infrastructure environments. This position will have a strong focus on technical support, fault diagnosis, system troubleshooting and commissioning, working across enterprise electronic security platforms. You'll provide both remote and onsite support to field technicians and customers, with a particular focus on maintaining high-availability security systems.
Salary: $120k - $140k + Super (Negotiable on experience)
- Fully maintained company vehicle
- Phone and laptop provided
- Exposure to enterprise-level electronic security technology
- Join an established national security integrator with ongoing project work
Duties:
- Provide Level 1 & Level 2 technical support across electronic security systems
- Diagnose and resolve complex hardware, software, network & integration faults
- Provide remote technical support to technicians and attend site when required
- Support configuration, programming, commissioning and system integration
- Manage technical incidents through investigation, escalation and resolution
- Complete technical documentation and assist with system testing and upgrades
Skills & Experience:
- Previous experience within electronic security technical support/engineering
- Strong experience with Genetec (highly regarded)
- Experience supporting CCTV, Access Control and integrated security systems
- Strong fault-finding, networking and systems troubleshooting capability
- Previous L1/L2 support or technical escalation experience
- NV1 Security Clearance (highly regarded)
- Data centre, Defence or critical infrastructure experience advantageous
About the Company:
An established national electronic security integrator delivering sophisticated security solutions across data centres, government, commercial and critical infrastructure environments. The business works with leading enterprise security technologies and has a strong pipeline of major projects across Australia.
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