Logistics Team Leader

360 International distributes consumer electronics, home appliances and micro-mobility products across Australia and New Zealand.

Our portfolio includes Roborock, Segway-Ninebot, Navimow, Hohem, Bambu Lab, Rokid, x Tool, Potensic and EV Ultra Plus.

We import primarily from China, work with third-party logistics providers and supply both retailers and consumers.

Our business moves quickly, with product launches, promotions and seasonal demand requiring careful planning and responsive execution.

About the role

Reporting to the Director, you will review logistics and distribution processes, recommend improvements and coordinate their implementation, while supervising three logistics team members.

You will analyse costs, inventory, provider performance and fulfilment processes, identify operational gaps and recommend practical changes.

Working with internal teams and providers, you will implement approved improvements and assess their effect on cost, accuracy and service.

• Your responsibilities
• Review team and provider capacity, allocate work, coach staff and improve workflows for busy periods.
• Analyse freight arrangements, shipment lead times and clearance delays, and recommend process improvements.
• Evaluate 3PL service performance, investigate recurring failures and assess corrective actions.
• Analyse inventory reconciliation and stocktake results, identify recurring causes of discrepancies and improve controls.
• Evaluate retailer and consumer fulfilment processes and recommend improvements to channel service performance.
• Analyse recurring delivery, damage and returns issues and improve exception and claims processes.
• Analyse logistics costs and budget variances, review invoice controls, and recommend cost and service improvements.
• Assess logistics requirements with internal teams and improve information flows and data accuracy.
• Review logistics controls and risks, including battery and dangerous-goods requirements, with approved providers.
• Prepare KPI analysis and recommendations for the Director and monitor approved improvements.
• What you’ll bring
• A minimum of one year’s logistics experience working for a consumer electronics distributor, covering imports, 3PLs, inventory and retailer or consumer fulfilment.
• Fluent spoken and written Mandarin and English, including strong reading skills in both languages.
• Demonstrated experience managing people, delegating work and monitoring performance.
• High proficiency with spreadsheets, inventory and order management systems and 3PL platforms, including operational data analysis.
• Strong communication skills and the ability to coordinate effectively with overseas suppliers, service providers and internal teams.
• An understanding of product launches, short product life cycles, stock obsolescence, retailer requirements and battery handling.
• The ability to manage competing deadlines and maintain accuracy under pressure.
• A practical, accountable approach to investigating problems, recommending changes and implementing measurable improvements.

A qualification in logistics, supply chain, business or commerce is desirable, although equivalent practical experience will also be considered.

What we offer

• Direct reporting to the Director, with scope to recommend and implement logistics improvements.
• The opportunity to lead and develop a team of three.
• Exposure to recognised consumer technology brands and operations across Australia and New Zealand.
• Scope to improve systems, processes and provider performance.
• Salary of $85,000 per annum plus superannuation.
• Apply

Please submit your CV and a brief cover letter outlining your logistics analysis, process improvement and team leadership experience, and proficiency in Mandarin and English.

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