Field Service Technician - Hagglunds in Mackay

Field Service Technician - Hagglunds in Mackay

Mackay Full-Time On-site
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At Bosch Rexroth, everything revolves around movement and the success of our customers. With our networked drive and control technologies as well as digital solutions, their machines and systems work efficiently, safely and powerfully. We offer components, system solutions and services for mobile and industrial hydraulic applications as well as for factory automation.

In all areas, we value the know-how and commitment of our employees and enable dynamic careers in an international environment.

Around 33,800 people in over 80 countries - and one corporate purpose: \"We move industries to make our planet a better place.\"

Do you want to make a difference? Then we look forward to receiving your application to Bosch Rexroth.

Job Description

We are seeking a skilled and motivated Field Service Technician to join our Hagglunds division, based at our Mackay, QLD branch.

In this hands on role, you will support customers across heavy industry by delivering field based service, fault diagnosis, installation, and maintenance of Bosch Rexroth Hagglunds hydraulic drive systems. You will work with complex hydraulic circuits, rotating equipment, and auxiliary systems where safety, reliability, and technical precision are critical. Your hydraulic expertise, problem solving capability, and customer focused approach will directly contribute to reduced downtime and long term aftermarket success.

Key responsibilities include, but not limited to:

  • Respond promptly to customer service and breakdown requests, carrying out on site inspections, hydraulic fault finding, repairs, and system testing to restore equipment performance and minimise downtime.
  • Perform installation, commissioning, and modernisation of large scale hydraulic drive systems, including motors, power units, pipework, controls, and associated components, ensuring compliance with safety and quality standards.
  • Diagnose and troubleshoot hydraulic system issues such as pressure, flow, contamination, leakage, overheating, and component wear, supported by detailed testing and root cause analysis.
  • Prepare clear and accurate service reports documenting findings, corrective actions, and recommendations for ongoing reliability and maintenance.
  • Act as a trusted technical advisor to customers by communicating effectively on site, recommending repair strategies, identifying spare parts and upgrade opportunities, and preparing service quotations.
  • Manage service documentation including reports, vendor quotes, delivery dockets, and job records, ensuring completeness, traceability, and quality control.
  • Coordinate the ordering, installation, and verification of hydraulic components, perform follow up testing as required, and represent the Bosch Rexroth brand with professionalism while maintaining strict customer confidentiality.

Qualifications

Position Requirements:

  • Australian Permanent Resident or Citizen
  • Trade qualification as a Hydraulic Fitter, Mechanical Fitter, or equivalent
  • Demonstrated experience in field service and maintenance of hydraulic systems, ideally within heavy industry environments
  • Strong working knowledge of hydraulic circuits, components, and system diagnostics, including fault finding under pressure, flow, and load conditions
  • Strong commitment to safety, quality, and attention to detail
  • Self motivated with a practical, results focused approach
  • Strong planning and organisational skills, able to manage competing priorities
  • Clear and effective communication skills, both written and verbal

Additional Information

Field Service Technician - Hagglunds in Mackay employer: Robert Bosch Group

Bosch is an exceptional employer that values its employees as its greatest asset, offering a collaborative and innovative work culture at the Automotive Australia Research Centre in Anglesea, Victoria. With a strong commitment to personal and career development, Bosch provides flexible working arrangements, extensive training programs, and generous parental leave policies, ensuring that employees can thrive both professionally and personally. Joining Bosch means being part of a global leader in automotive technology, where your expertise will directly contribute to meaningful advancements in vehicle safety and performance.

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Contact Details:

Robert Bosch Group Recruitment Team