Roadking Chassis Pty Ltd – Campbellfield VIC
Answer incoming phone calls and respond to customer enquiries professionally.
Manage service bookings and schedule appointments efficiently.
Process customer payments securely over the phone and In person.
Manage online orders from receipt through to dispatch.
Respond promptly to customer enquiries received via the website, email, and online platforms.
Provide exceptional customer service by assisting customers with product information, order updates, and general enquiries.
Pick, pack, and dispatch online orders accurately and efficiently.
Prepare shipping labels and coordinate courier collections.
Perform general administration duties, including data entry, filing, and document preparation.
Maintain accurate customer records and administrative documentation.
Assist with stock ordering and inventory management.
Organise trailer pickups and travel permit for interstate customers, Register Trailers (full training provided).
Support the team with general office administration and other duties as required.
Administration /Customer service Officer in Canberra employer: Roadking Chassis Pty Ltd
At Roadking Chassis Pty Ltd, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in the heart of Australia’s manufacturing sector, we offer our employees ample opportunities for professional growth and development, alongside competitive benefits that support work-life balance. Join us to be part of a dynamic team dedicated to optimising systems and driving efficiency in the caravan chassis and trailer industry.
