In this role, you will be responsible for leading customer communication and ensuring service quality is maintained across all office functions.
Key responsibilities
Managing customer enquiries, calls, emails, and bookings with a strong service-first approach
Providing clear, accurate, and professional communication regarding job status, timelines, progress updates, and invoicing
Ensuring all customer-facing information and documentation is accurate and delivered to a high standard
Liaising with insurance and warranty companies to support approvals and correspondence
Assisting a small, experienced office team to maintain consistency, morale, and service quality
About you
Proven experience in administration or customer service role (any industry)
A strong service mindset with attention to detail and quality
Excellent communication and relationship-building skills
Join a highly experienced team with strong morale
Supportive, professional working environment
- BBQ breakfast every Friday
- Early finishes every Friday
Monday to Thursday: 8:00am – 4:00pm
Friday: 8:00am – 3:00pm
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Administration Assistant in Brisbane employer: RNR Refinish
RNR Refinish is an exceptional employer located in the vibrant region of Queensland, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive training and growth opportunities, ensuring they can advance their careers while contributing to meaningful projects in the RV repair industry. With a focus on teamwork and client satisfaction, RNR Refinish provides a supportive environment where your skills are valued and your contributions make a real impact.
