At a Glance
- Tasks: Support customers in daily activities and ensure their safety and wellbeing.
- Company: Riverside, a housing association dedicated to enhancing lives and communities.
- Benefits: Investment in learning, diverse benefits, and a commitment to inclusivity.
- Other info: Dynamic role with opportunities for personal development and career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in customer service and understanding of supporting vulnerable individuals.
The predicted salary is between 22950 - 28050 $ per year.
Working Hours: 37.5 hours per week, full time
Working Pattern: Rota based with a mix of 9-5 and 10-6
Location: Arlington, Camden
The difference you will make as a Support Assistant:
You will be key in the day-to-day running of one of our supported housing services. We don't run care homes, so there's no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or benefits teams - to dealing with the emergency services including the Police and Ambulance, when the need arises.
You'll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.
About you:
- Experience of working with people in a customer facing environment.
- An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.
- Basic administrative and IT skills and attention to detail are required to maintain records and in-house systems.
Why Riverside?
At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy:
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Support Assistant in Camden employer: Riverside
Riverside Christian College is an exceptional employer, offering a nurturing and innovative environment for Junior College Teachers in Maryborough, Queensland. With a strong commitment to professional development and a supportive Christian ethos, the College fosters a culture of excellence, teamwork, and respect, empowering educators to make a meaningful impact on students' lives. Employees benefit from collaborative opportunities, ongoing training, and a vibrant community that values character development and educational excellence.
