Medical Receptionist for Specialist Medical Clinic Casual/PPT
We are looking for someone to join our friendly and motivated team.
A medical receptionist is the liaison between patient and doctor and is crucial for a seamless, smooth clinical operation and for maintaining an exceptional standard of care to our patients.
This rewarding role will provide opportunities for professional development, skills adding, and career growth. For 2-3 days per week, weekday roster. This is an opportunity for a permanent part time position.
We value loyalty, honesty and professionalism and will offer the same in return, in addition we offer a friendly, happy, flexible and supportive work environment with an attractive salary. Parking is available on site.
The successful candidate will be friendly and work well in a busy team environment, be highly motivated, friendly, enthusiastic, reliable, diligent and organised.
Key responsibilities
- Reception duties: meet and greet patients, answer phones, schedule and manage appointment bookings
- Liaise with patients, follow up patient enquiries, recalls and tasks
- Attend to patients attending for phototherapy/ procedures / set up rooms
- Work closely with doctors, practice manager/receptionists, nurses and dermal clinicians
Candidate profile
- Be professional and friendly with impeccable customer service skills
- Have superior interpersonal, organisational, time management and teamwork skills
- Have strong communication skills and respect for patients and their privacy and information handling
- Have a proven track record (please provide references) and relevant experience in a medical practice is a positive
- Have a willingness to learn on the job, be flexible and enjoy a busy teamwork environment
- Have knowledge of Medicare and billing processes
- Be experienced and trained in medical software (preferably Genie)
- Have experience in a Dermatology, Cosmetic or Plastic Surgery clinic (is desirable)
- Have strong communication skills and respect for patients and their privacy and information handling
- Have strong attention to detail, ensuring closing the loop and checking tasks completed
- Understand all roles and responsibilities of medical practice stakeholders
- Having experience with phototherapy is desirable
- Have availability to work 2 -3 days per week Monday to Friday, in particular Wednesdays and Fridays.
- Have ability to open or close shifts (745am open, 5 to 6pm to close). Flexibility to cover potential additional shifts would also be beneficial. Hours to be negotiated.
- Have no restrictions on residency and have the right to work in Australia
- Have a current working with children check, national Police check completed or evidence of application
