Administration Officer in Kingaroy

Bring your expertise and passion to an innovative and trusted brand.

Looking to join a team that is passionate about agriculture and making a real difference in the industry? Look no further than Riverina Australia! Our team is dedicated to not only providing high-quality grains, animal feeds, and proteins to producers across all species but also sourcing grain directly from growers to assist in marketing their produce to the world. We're a diverse and dynamic brand with big plans for the future, and we're excited to adapt and evolve alongside the ever-changing landscape of Australian agriculture. Come and be a part of our team as the “Partner of choice in feeding the world”!

Job Description

About the role

We’re looking for a hands‑on, customer‑focused individual who is passionate about delivering exceptional service to join our Kingaroy branch as a Full‑Time Administration Officer in our retail store. This position operates Monday to Friday, with the requirement to work one Saturday morning per month from 8:30am to 11:30am, assisting with customer sales and feed orders.

This is a varied, fast‑paced and customer‑facing role at the heart of our retail operations. As the first point of contact for customers, you’ll play an important role in providing friendly and efficient service, taking and processing orders, responding to enquiries and supporting the day‑to‑day operations of the branch. This position is ideal for someone who enjoys being the go‑to person, thrives on variety and takes pride in keeping things organised, accurate and running smoothly.

Your key responsibilities:

• Be the first point of contact for customers, providing professional and efficient service in person, over the phone and via email.
• Assist customers with product enquiries, pricing, availability and order processing.
• Process retail sales, customer orders, invoices and payments accurately.
• Support the day‑to‑day operations of the retail store, ensuring a positive customer experience.
• Maintain a clean, organised and well‑presented retail environment.
• Work collaboratively with the production team to coordinate customer orders and ensure timely fulfilment.
• Provide general administrative support, including managing correspondence, data entry and maintaining accurate records.
• Assist with purchasing and ordering stock for retail and production requirements.
• Receive and check incoming deliveries, resolve discrepancies and maintain accurate stock records.

Our Ideal candidate will possess:

• Previous experience in retail, customer service, administration or a similar role.
• Strong communication and interpersonal skills, with a friendly, professional and customer‑focused approach.
• Excellent organisational skills and attention to detail, particularly when processing orders and handling transactions.
• Confidence using computers and learning new systems, with sound general administration skills.
• A proactive, hands‑on attitude and willingness to assist wherever needed.
• The ability to multitask, prioritise workloads and thrive in a busy, fast‑paced environment.

Desired Skills and Experience

Why Join Riverina?

At Riverina, you’ll be part of an established Australian agribusiness that plays an important role in supporting regional communities. We value teamwork, a positive attitude and people who take pride in delivering great customer service.

If you’re looking for a stable, full‑time position where no two days are the same, you'll enjoy a varied role, regular customer interaction and the opportunity to become a valued member of our Kingaroy team.

Applications may close earlier than the listed closing date. Riverina is an equal opportunity employer. This opportunity is not eligible for sponsorship.

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