Hospitality Team Members – Gaming, Bar, Retail & Bistro
Are you passionate about hospitality and providing outstanding customer service? We are looking for enthusiastic, reliable, and customer-focused team members to join our growing hospitality team across Gaming, Bar Service, Retail, and Bistro operations.
This is an excellent opportunity for individuals who thrive in a fast-paced environment and enjoy creating memorable experiences for guests.
About the Role
As River Road Tavern team member, you will be responsible for delivering exceptional customer service while ensuring a welcoming, safe, and enjoyable environment for patrons. Opportunities are available across multiple departments, allowing you to develop a broad range of hospitality skills.
Key ResponsibilitiesGaming Attendants
- Provide friendly and professional service to gaming patrons.
- Monitor gaming areas and ensure compliance with venue policies and regulations.
- Process payouts and assist customers with gaming enquiries.
- Maintain a clean, safe, and well-presented gaming environment.
Bar Attendants
- Prepare and serve alcoholic and non-alcoholic beverages.
- Deliver exceptional customer service in a busy bar environment.
- Operate POS systems and handle cash transactions.
- Maintain cleanliness and presentation of bar areas.
Retail Attendants
- Process customer purchases accurately and efficiently.
- Merchandise products and maintain retail displays.
- Assist customers with enquiries and product recommendations.
- Ensure stock levels are monitored and replenished.
Bistro Team Members
- Take food and beverage orders.
- Deliver meals and beverages to guests.
- Assist with table clearing and dining room presentation.
- Provide friendly and efficient service throughout the guest experience.
What We're Looking For
- Previous hospitality experience is preferred but not essential.
- Excellent communication and customer service skills.
- Positive attitude and strong work ethic.
- Ability to work flexible hours, including nights, weekends, and public holidays.
- Strong teamwork skills and willingness to work across multiple departments.
- Reliable, punctual, and professionally presented.
Essential Requirements
- Current Responsible Service of Alcohol (RSA) Certificate.
- Current Responsible Conduct of Gaming (RCG/RSG) Certificate (or willingness to obtain).
- Full Australian working rights.
- Availability across a rotating roster.
What We Offer
- Competitive hourly rates and penalty rates.
- Ongoing training and development opportunities.
- Supportive team culture.
- Career progression opportunities within a growing hospitality group.
- A dynamic and rewarding work environment.
