We're looking for an enthusiastic, reliable, and customer-focused team member to join our growing bicycle shop. If you have a passion for cycling, enjoy working with people, and like getting your hands dirty in the workshop, we'd love to hear from you.
This is a hands-on role that combines retail sales, customer service, and bicycle servicing. Every day is different, and you'll be part of a friendly team dedicated to helping people enjoy riding.
Bicycle Retail & Workshop Team Member Join Our Family-Owned Bike Shop Team! About the Role
Your responsibilities will include:
- Assisting customers with bicycle and accessory sales.
- Building new bicycles for display and customer collection.
- Performing bicycle servicing, repairs, and safety inspections.
- Diagnosing mechanical issues and recommending suitable repairs.
- Maintaining a clean, organised workshop and retail showroom.
- Managing workshop bookings and communicating with customers about repairs.
- Receiving and merchandising stock.
- Working as part of a supportive team to deliver outstanding customer service.
About You
We're looking for someone who:
- Has experience as a bicycle mechanic or strong mechanical aptitude.
- Enjoys working with customers and providing excellent service.
- Has a genuine passion for cycling and the bicycle industry.
- Can work independently while also contributing to a team.
- Has strong attention to detail and takes pride in quality workmanship.
- Is reliable, punctual, and willing to learn.
- Retail or bicycle industry experience is highly regarded but not essential for the right applicant.
What We Offer
- A friendly and supportive workplace.
- Ongoing training and opportunities to develop your skills.
- Variety in your work—retail, workshop, and customer interaction.
- Staff discounts on bikes, parts, accessories, and servicing.
- Competitive pay based on experience and qualifications.
- The opportunity to be part of a business that values quality, community, and cycling.
Whether you're an experienced bicycle mechanic, a retail professional with a passion for bikes, or someone with strong mechanical skills looking to enter the cycling industry, we'd love to hear from you.
