Automotive Arbitration & Customer Care Lead

Automotive Arbitration & Customer Care Lead

Full-Time On-site
R

Ritchie Bros Auctioneers on the Gold Coast seeks a Senior Customer Care Specialist to oversee the administrative execution of customer complaints and support a smooth customer journey for IAA Buyers. The role involves coordinating with internal teams and external counsel to resolve disputes and maintain records with a focus on service excellence.

You will act as a role model for the team, ensuring knowledge of RB Global systems, and assisting with accounts receivable processes, refunds, and

#J-18808-Ljbffr

Automotive Arbitration & Customer Care Lead employer: Ritchie Brothers Auctioneers

Ritchie Brothers Auctioneers is an exceptional employer located in Geelong, VIC, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ongoing training and development opportunities, ensuring our team members are equipped with the latest industry knowledge. Our commitment to a supportive culture, combined with competitive benefits and a focus on work-life balance, makes Ritchie Brothers a rewarding place to build your career in vehicle valuation and market analysis.

R

Contact Details:

Ritchie Brothers Auctioneers Recruitment Team