The primary responsibility of the Customer Service Manager is to oversee auction administration processes and manage the human resources necessary for sale day operations. The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during, and after sale days. The Customer Service Manager is a vital link to all levels of the organization, acting as a conduit of information and ensuring all auction administrative objectives are achieved.
Customer Service Manager in Brisbane employer: Ritchie Bros.
Ritchie Bros. offers a dynamic work environment where safety and accuracy are prioritized. Employees have opportunities for professional growth through various roles, from equipment inspection to marketing and talent acquisition. The company fosters a culture of collaboration and support, ensuring that all team members can contribute to their fullest potential.