Auction Services & Customer Experience Lead in Geelong

Auction Services & Customer Experience Lead in Geelong

Geelong Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead auction administration and manage customer interactions for smooth operations.
  • Company: Join Ritchie Bros., a leader in auction services with a strong team culture.
  • Benefits: Competitive pay, career growth opportunities, and a supportive work environment.
  • Other info: Dynamic role with opportunities to enhance leadership and communication skills.
  • Why this job: Be the face of customer service and make a difference on sale days.
  • Qualifications: 2 years in customer service and 1 year in a supervisory role required.

The predicted salary is between 63000 - 77000 $ per year.

Ritchie Bros. Auctioneers, Inc. is seeking a Customer Service Manager in Geelong, Australia to oversee auction administration and lead sale-day staffing.

You will serve as the main customer contact before, during, and after sale days, ensuring smooth operations and accurate reporting across the organization.

The role requires 2 years in customer service and at least 1 year in a supervisory capacity, with strong leadership, communication, and data-entry skills.

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Auction Services & Customer Experience Lead in Geelong employer: Ritchie Bros. Auctioneers, Inc.

At Ritchie Bros., we pride ourselves on being an exceptional employer, particularly for our Territory Managers in the vibrant Brisbane Area. Our supportive work culture fosters professional growth through extensive training and development opportunities, including tuition reimbursement programs, while our competitive compensation package, which includes a base salary, uncapped earning potential, and additional perks like a company vehicle and smartphone, ensures that our employees feel valued and motivated. Join us to be part of a dynamic team where your contributions directly impact our success and where you can build meaningful relationships with customers in a thriving industry.

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Contact Details:

Ritchie Bros. Auctioneers, Inc. Recruitment Team

We think you need these skills to ace Auction Services & Customer Experience Lead in Geelong

Customer Service Management
Leadership Skills
Communication Skills
Data Entry Skills
Auction Administration
Operational Oversight
Reporting Skills