About the Role:
We are looking for an ICT Account Manager to manage relationships with existing technology clients and identify opportunities to grow those accounts. Full-time permanent role.
Key Responsibilities:
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Manage and develop relationships with an assigned portfolio of technology clients
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Identify client needs and propose suitable ICT products and services
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Prepare and present proposals, tenders, and account plans
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Coordinate with delivery and technical teams to ensure client satisfaction
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Track sales performance and report to management on account health
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Ensure client retention through proactive engagement and issue resolution
Requirements:
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Bachelor’s degree in Information Technology, Business, or a related field
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Minimum 2 years of experience in an ICT account management or sales role
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In-depth knowledge of ICT products and services (hardware, software, or managed services)
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Strong negotiation, presentation, and relationship management skills
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Proven track record of meeting or exceeding sales targets
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ICT Account Manager in Sydney employer: Rippling (Netherlands)
Rippling (Netherlands) offers a dynamic work environment where employees can take ownership of their accounts and drive customer success. The company emphasizes professional growth, providing opportunities for account managers to lead initiatives that enhance customer adoption and retention. With a focus on technology clients, Rippling fosters a culture of proactive engagement and collaboration.