One crew, one DNA, one purpose - welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travelers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.
At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.
Assist the Store Manager to supervise staff on the shop floor, and to ensure company operating procedures are followed, and the delivery of the highest quality of customer service.
- Lead daily store operations, maintenance and merchandising.
- Roster Scheduling
- Driving sales efforts and client relationship in the store
- Aftersales service such as handling customer's complaints and feedback, repair service, stamping and delivery.
Requirements:
- Sales experience in luxurious or travel related retail sales experience is preferred.
- Possess excellent communication, customer service and interpersonal skill.
- Self-motivated, mature, and good team-player.
- Good command of spoken and written English.
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Luxury Retail Supervisor - Sales, Service & Ops in Melbourne employer: Rimowa GmbH
At RIMOWA, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around luxury and client experience. Our team members enjoy comprehensive training and development opportunities, ensuring personal growth while working in a dynamic environment that values innovation and craftsmanship. Located in a prestigious area, our store offers a unique chance to engage with a diverse clientele, making every day a rewarding journey in the world of high-end retail.
