Senior Delay Consultant

Senior Delay Consultant

Full-Time 45000 - 55000 $ / year (est.) Remote
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At a Glance

  • Tasks: Support clients from trip planning to safe return, ensuring a seamless travel experience.
  • Company: Alma Aventurera, known for personalised and high-quality travel support.
  • Benefits: Fully remote work, exclusive travel perks, and professional development opportunities.
  • Other info: Enjoy a community culture focused on connection and meaningful experiences.
  • Why this job: Join a passionate team and help create unforgettable travel memories.
  • Qualifications: Strong communication skills and customer service experience, preferably in travel.

The predicted salary is between 45000 - 55000 $ per year.

Remote Travel Consultant

As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home.

You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable.

From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera prides itself on delivering personalized, high‑quality support to travelers nationwide.

We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

  • Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
  • Support travelers with booking updates, modifications, cancellations, and special requests.
  • Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
  • Follow up to confirm trip details and gather feedback post‑travel.
  • Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

  • Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
  • Exclusive travel perks and access to industry‑only discounts.
  • Professional development through ongoing training, mentorship, and team support.
  • Community culture where passion for travel, connection, and meaningful memories drives everything we do.
  • What We’re Looking For
  • Strong written and verbal communication skills.
  • Experience in customer service—ideally in travel, tourism, or hospitality.
  • High attention to detail with strong organizational and follow‑through habits.
  • Tech‑savvy and quick to adapt to new systems and booking tools.
  • A genuine love for travel and helping others design unforgettable journeys.
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Senior Delay Consultant employer: Rimkus-

Rimkus is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work culture across its APAC offices in Australia, New Zealand, and Singapore. As an HR Business Partner, you'll have the opportunity to influence people strategies while enjoying a supportive environment that values diversity and inclusivity. With a commitment to professional development and a focus on creating engagement initiatives, Rimkus empowers you to unlock your potential and make a meaningful impact in your role.

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Contact Details:

Rimkus- Recruitment Team

We think you need these skills to ace Senior Delay Consultant

Communication Skills
Problem-Solving Skills
Adaptability
Flexibility
Compassion
Organizational Skills
Teamwork