Right Hook Digital is seeking a Head of Retention to own our Retention service line end to end—the P&L, product, people, and client relationships that anchor growth. This leadership role builds the team that builds best-in-class lifecycle campaigns, not just individual flows.
You will lead Group Leaders, Retention Strategists, and Specialists, owning the number: gross profit growth. You'll drive lifecycle strategy, testing, and measurement to stay ahead of competitors.
Head of Retention & Growth for DTC eCommerce employer: Right Hook Digital
Right Hook Digital is an exceptional employer that fosters a dynamic and collaborative work culture, allowing you to thrive in a remote environment while managing impactful eCommerce campaigns. With a strong emphasis on mentorship and professional development, employees are encouraged to grow their skills and advance their careers, all while enjoying the flexibility of remote work and the opportunity to be part of a global team dedicated to driving success for clients.