At a Glance
- Tasks: Manage client portfolios and coordinate personalised care services.
- Company: Join Right at Home Gold Coast, a growing team dedicated to client support.
- Benefits: Full-time hours, meaningful work, and opportunities for service development.
- Other info: Flexible working hours with a supportive team environment.
- Why this job: Make a real difference in clients' lives while building strong relationships.
- Qualifications: Experience in case management and strong communication skills required.
The predicted salary is between 48375 - 59125 $ per year.
Join our growing Support at Home team. Right at Home Gold Coast is expanding, and we are seeking experienced Case Managers, Care Managers and Care Coordinators to join our team as Care Partners across our Pimpama and Bundall offices. If you have strong case management experience and enjoy building meaningful client relationships, coordinating services and supporting positive client outcomes, we would love to hear from you.
About the role
As a Care Partner, you will manage a portfolio of clients and coordinate their day-to-day care and support needs, ensuring services are safe, personalised and responsive to changing needs.
- Manage and coordinate a portfolio of clients and their services.
- Conduct client reviews, welfare checks and ongoing care monitoring.
- Assess client needs and develop, review and update care plans.
- Coordinate services with clients, families, Care Workers and external providers.
- Monitor service quality, client outcomes and changing care needs.
- Respond to client enquiries, feedback and complaints.
- Maintain accurate client records and ensure compliance with relevant legislation and organisational requirements.
- Support continuous improvement and the ongoing development of our Support at Home services.
About you
You will ideally have:
- Previous experience in Case Management, Care Management, Care Coordination or Community Aged Care.
- Nursing qualifications are highly valued.
- Experience managing a client portfolio and coordinating community-based services.
- Knowledge of the Australian aged care sector and Support at Home.
- Certificate III in Individual Support/Aged Care or a higher relevant qualification.
- Strong communication, organisational and problem-solving skills.
- Excellent documentation and computer skills.
- Ability to work independently and manage competing priorities.
- Current Australian Driver Licence.
- Current or willingness to obtain an Australian Federal Police Check.
Why join Right at Home?
- Full-time Monday–Friday position.
- 8:30am–4:30pm hours.
- Opportunities available in Pimpama and Bundall.
- Manage your own client portfolio.
- Join a growing Support at Home team.
- Opportunity to contribute to service development and continuous improvement.
- Make a meaningful difference to the lives of our clients.
Care Partner employer: Right at Home
Right at Home Gold Coast South is an exceptional employer that prioritises community engagement and personal growth. With a strong focus on building relationships and driving meaningful outcomes, employees enjoy a supportive work culture that encourages autonomy and initiative. Located in Bundall, this role offers the unique opportunity to make a tangible difference in the lives of seniors and families while developing a robust professional network across the beautiful Gold Coast region.
