At a Glance
- Tasks: Manage client portfolios and coordinate personalised care services.
- Company: Join Right at Home, Australia's leading quality home care provider.
- Benefits: Flexible hours, competitive pay, and employee recognition programs.
- Other info: Opportunities for professional development and a supportive team environment.
- Why this job: Make a real difference in the lives of vulnerable clients while growing your career.
- Qualifications: Experience in case management and strong communication skills required.
The predicted salary is between 15.3 - 18.7 $ per hour.
Welcome to Right at Home's Job Opportunities. Right at Home has a mission to 'improve the quality of life for those we serve'. We do this by choosing the Right People, to deliver the Right Services with the Right Approach. To continue this unwavering standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients' different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity.
Benefits of Becoming a Right at Home Caregiver, Nurse, or Allied Health Practitioner include:
- Flexibility and work security
- A sense of belonging to a local office
- Support from a national team, meaning less travel and more client interaction
- Focus on career development with mentoring by experienced professionals
- Ongoing training and supervision
- Competitive pay and a reward and recognition program
Right About You is our employee recognition, wellbeing, and discounts program that recognises and supports Right at Home employees. It helps our workforce save money every day, with discounts at over 400 Australian and international retailers. Employees can also access a wellbeing portal for tips and tricks on maintaining a healthy balance in their life.
Right at Home is Australia's leading quality home care provider, caring for seniors, adults living with a disability and adults recovering from a hospital stay. We offer careers for Certificate III Companion Care Level Caregivers right through to Registered Nurses and Allied Health Professionals including physiotherapists and OTs.
As a Care Partner, you will manage a portfolio of clients and coordinate their day-to-day care and support needs, ensuring services are safe, personalised and responsive to changing needs. Key responsibilities include:
- Manage and coordinate a portfolio of clients and their services
- Conduct client reviews, welfare checks and ongoing care monitoring
- Assess client needs and develop, review and update care plans
- Coordinate services with clients, families, Care Workers and external providers
- Monitor service quality, client outcomes and changing care needs
- Respond to client enquiries, feedback and complaints
- Maintain accurate client records and ensure compliance with relevant legislation and organisational requirements
- Support continuous improvement and the ongoing development of our Support at Home services
You will ideally have:
- Previous experience in Case Management, Care Management, Care Coordination or Community Aged Care
- Nursing qualifications are highly valued
- Experience managing a client portfolio and coordinating community-based services
- Knowledge of the Australian aged care sector and Support at Home
- Certificate III in Individual Support/Aged Care or a higher relevant qualification
- Strong communication, organisational and problem-solving skills
- Excellent documentation and computer skills
- Ability to work independently and manage competing priorities
- Current Australian Driver Licence
- Current or willingness to obtain an Australian Federal Police Check
Why join Right at Home?
- Full-time Monday-Friday position 8:30am-4:30pm hours
- Opportunities available in Pimpama and Bundall
- Manage your own client portfolio
- Join a growing Support at Home team
- Opportunity to contribute to service development and continuous improvement
- Make a meaningful difference to the lives of our clients
We're reviewing applications on an ongoing basis and may appoint before the advert closes.
Care Partner employer: Right at Home
Right at Home Gold Coast South is an exceptional employer that prioritises community engagement and personal growth. With a strong focus on building relationships and driving meaningful outcomes, employees enjoy a supportive work culture that encourages autonomy and initiative. Located in Bundall, this role offers the unique opportunity to make a tangible difference in the lives of seniors and families while developing a robust professional network across the beautiful Gold Coast region.
