As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digitalinfrastructuresolutions.
At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.
The Opportunity
As a Digital Automation Consultant, you will design and deliver end-to-end workflow and automation solutions for our customers. Working closely with our Sales and Pre-Sales teams delivery, you will lead discovery, define solution architectures, and implement scalable digital solutions that deliver measurable business outcomes.
Key Responsibilities
- Lead discovery workshops to identify and shape automation opportunities
- Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
- Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
- Manage professional services delivery, including utilisation and billing for consulting services
- Develop solution architectures, Statements of Work, and cost estimates
- Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
- Deliver implementations, configuration, training, and commissioning of solutions
- Build strong, trusted relationships with customers and internal stakeholders
To be successful in this role:
Skills & Experience
- Document Management/Enterprise Content Management (ECM) solutions
- Electronic Forms and Workflow solutions
- Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
- Robotic Process Automation (RPA)
You will also demonstrate:
- Excellent communication and stakeholder engagement skills
- Exposure to pre-sales activities including demonstrations and solutioning
- General knowledge of AI technologies and current trends
What we give back to you?
At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:
- Purchased Leave Scheme
#J-18808-Ljbffr
Digital Automation Consultant in Melbourne employer: Ricoh
Ricoh is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. With a commitment to sustainability and improving work life, employees enjoy a supportive environment that encourages knowledge sharing and professional advancement. Located in a vibrant area, Ricoh provides unique opportunities for technicians to engage with cutting-edge technology while building lasting customer relationships.
