The Opportunity
As a Digital Automation Consultant, you will design and deliver end-to-end workflow and automation solutions for our customers. Working closely with our Sales and Pre-Sales teams delivery, you will lead discovery, define solution architectures, and implement scalable digital solutions that deliver measurable business outcomes.
Key Responsibilities
- Lead discovery workshops to identify and shape automation opportunities
- Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
- Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
- Manage professional services delivery, including utilisation and billing for consulting services
- Develop solution architectures, Statements of Work, and cost estimates
- Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
- Deliver implementations, configuration, training, and commissioning of solutions
- Build strong, trusted relationships with customers and internal stakeholders
To be successful in this role:
Skills & Experience
We are seeking experience across the following technologies and capabilities:
- Document Management/Enterprise Content Management (ECM) solutions
- Electronic Forms and Workflow solutions
- Systems integration across enterprise platforms
- Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
- Robotic Process Automation (RPA)
You will also demonstrate:
- Excellent communication and stakeholder engagement skills
- Exposure to pre-sales activities including demonstrations and solutioning
- General knowledge of AI technologies and current trends
What we give back to you?
At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:
- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
- Novated leasing
Employment Type
Permanent
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Digital Automation Consultant in Melbourne employer: Ricoh Imaging Europe
At Ricoh, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. As a Financial Accountant, you will benefit from a range of perks including paid parental leave, wellness programs, and opportunities for professional growth within the technology sector. Our collaborative culture encourages innovation and continuous improvement, making Ricoh an exceptional place to build a rewarding career.
